One platform that connects D2D sales, territory intelligence, AI fiber design, commissions, and technician management — all anchored to the service address, all synced to Sonar.
FiberMS wasn't designed by a product team studying the ISP market. It was built inside a running fiber ISP — by the operator who got tired of Sonar, SalesRabbit, QuickBooks, a forms platform, and a scheduling tool having absolutely no idea each other existed.
Real-time leaderboard with Sonar-verified counts — not just what SalesRabbit logged. Every rep sees their commission forecast, clawback risk, and go-back list the moment they open the app. Every manager sees the truth.
Draw a polygon on the map, place your POP, and FiberMS designs the entire network — trunk routes, distribution runs, splicing points, drop range, passings count, and cost estimate — in minutes. This is what replaces weeks of manual engineering on the first pass.
When a tech marks a job failed, FiberMS routes it automatically — new customer goes back to the sales rep, established customer goes to CSR. No one manually tracks it. Nothing disappears. Capacity management prevents double-booking before it happens.
Not just a leaderboard. Every rep's personal command center: commission forecast with next payout date, go-backs ranked by priority, pending installs, clawback warnings before they trigger. Built for field reps between doors.
Every module shares the same data layer. A door knock flows to a commission payout without anyone touching a spreadsheet.
Goldmine streets, dead zones, competitor coverage, FCC broadband gaps — surfaced before reps leave the office. AI-generated targeting recommendations per territory.
Every signup — web form, rep entry, CSR call — lands in a staging queue. CSR reviews, dedup-checks against Sonar, geocodes the address, then commits with two clicks. Nothing goes directly to billing.
Full lifecycle: warehouse receipt, truck transfers, account assignment, field replacements. 30/60/90-day demand forecasting from actual consumption. Stockout alerts before you run out of ONTs mid-install week.
Two-panel Twilio conversation UI. Real-time inbound updates. AI-generated CSR briefing card before every call — account status, last job, open issues, one paragraph.
MRR/ARR dashboard, CAC, LTV, payback period. Commission-to-revenue reconciliation. One-click investor data room PDF. Real-time valuation ticker. Read-only — never writes to QBO.
Business rep closes a commercial deal — MSA auto-generates, fills with contract terms, sends to DocuSign. Signed PDF auto-stored against the account. Full B2B CRM pipeline with DocuSign-enforced contract tracking.
Communities scored for build opportunity: demographics, FCC competition gaps, density, ROI projections. BEAD/RDOF grant overlays with one-click export. The first place to look before you plan a build.
Pay for the subscribers you have. Every module included from day one. Your server, your data.
"Built by an operator who got tired of the same problems you have. No VC pressure, no generic SaaS playbook. This is the platform we wished existed."— SecureNet Fiber, West Virginia
We'll walk through the commission engine, territory intelligence, the AI auto-build, and whatever matters most to your operation — on real data from a running ISP. No pitch deck. No mockups. No "we'll follow up with a recording."
We'll reach out within 24 hours to schedule your demo.